Electric Vehicle Charging Zone Regulations

  • October, 2024

1. This place is exclusively for recharging electric vehicles, this cell should not be used as another parking lot, as it has an important function.


2. Park in reverse, the cables are long enough to allow charging in the front in this position.


3. The stay in the space is only during the time of the fast charge 1 hour 30 minutes.


4. If you exceed the fast charge time or park a conventional vehicle in this space, the agreements established by purchases will not apply and the minute is charged at $88 including VAT for the total time the vehicle remains there.


5. Once the vehicle is charged, please remove it and park in a conventional space. Remember that other users may also need the charger.


6. Leave the station as you would like to find it, remember to roll the cable in its place and place the protector on the connector.


7. If improper handling of the charging station is detected, or any damage caused to the parking space by the customer, the customer will be responsible for the repair costs.


8. The parking lot is not responsible for failures in the electrical network or damage to the vehicle caused by it.


9. If the space is occupied by another electric vehicle, if you like, you can leave us your details at the parking office, located in front of column -1A45, and we will call you as soon as it is vacated.


10. Avoid leaving items in the vehicle such as packages, jewelry, money, suitcases, radio fronts, personal items, electronic devices or any other valuable object or the keys of the vehicle inside.


11. The parking lot is responsible for these items only if they were left in custody and duly registered at the parking office.


12. Any incident within the parking lot must be reported in the incident report form and a response will be generated within a period of no more than 15 business days, after investigation of the event.


13. The parking lot is only responsible for claims made before the vehicle leaves our facilities.


14. The service is governed by the internal regulations of the parking lot which are posted inside the facilities. For questions you can write to us at: parqueos.lafelicidad@gruporoble.com